No products in the cart.
Last updated: 14 May 2026
This Privacy Policy explains how A Safe Place For Meow Incorporated collects, uses, stores, protects and shares your personal information when you visit our website, contact us, donate, apply to adopt or foster, volunteer, attend events, purchase fundraising items, or interact with us online.
We are committed to protecting your privacy and handling personal information responsibly, transparently and in line with Australian privacy expectations for charities and not-for-profit organisations.
Where the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) apply to our activities, we manage personal information in accordance with those requirements.
By using our website or providing personal information to us, you acknowledge that your information will be handled in accordance with this Privacy Policy.
A Safe Place For Meow Incorporated is a registered charity and cat rescue organisation based in Palmerston, Northern Territory.
We support cats and kittens in need through rescue, foster care, adoption, fundraising, community support and volunteer involvement.
For this Privacy Policy, “we”, “us” and “our” refers to A Safe Place For Meow Incorporated.
Organisation details:
Legal name: A Safe Place For Meow Incorporated
ABN: 60 520 207 398
Website: asafeplaceformeow.org.au
Location: Palmerston, Northern Territory, Australia
We only collect personal information that is reasonably needed for our rescue, charity, website, donation, adoption, foster, volunteer, event and fundraising activities.
The types of personal information we may collect include:
We may collect personal information directly from you when you:
Use our website
This includes filling in contact forms, adoption forms, foster forms, volunteer forms, donation forms, event forms or other enquiry forms.
Contact us directly
This includes contacting us by email, phone, social media message, website form or in person at events.
Apply to adopt, foster or volunteer
This includes information you provide during applications, follow-up conversations, interviews, meet-and-greets, home checks, or related rescue processes.
Donate, fundraise or make a purchase
This includes donations, fundraising payments, merchandise purchases, raffle or event-related payments, and receipt or transaction details.
Interact with us through third-party platforms
This may include PetRescue, Facebook, Instagram, payment providers, email platforms, event platforms or other services we use to support our rescue work.
Attend events or adoption days
This may include event registrations, volunteer sign-ins, donation records, photos, enquiries or conversations with our team.
Browse or interact with our website
Our website may collect technical information through cookies, analytics tools, website security tools and similar technologies.
We may also receive information from foster carers, volunteers, vets, councils, other rescue organisations or members of the public where it is reasonably needed for animal care, adoption, foster, rescue, safety, fundraising or administration purposes.
We use personal information to support our rescue, charity, adoption, foster, volunteer, donation, fundraising and website activities.
We may use personal information to:
Respond to enquiries
This includes replying to questions, messages, contact forms, adoption enquiries, foster enquiries, volunteer enquiries, donation enquiries and general requests for support.
Manage adoption and foster processes
This includes reviewing applications, assessing suitability, arranging meet-and-greets, completing follow-ups, keeping records, and helping cats and kittens find safe and appropriate homes.
Coordinate rescue and animal care
This includes working with foster carers, volunteers, vets, councils, other rescue groups or members of the public where needed for animal welfare, safety, transport, care planning or emergency situations.
Manage volunteers and supporters
This includes organising volunteer involvement, event support, fundraising help, foster support, rosters, communication and administration.
Process donations, payments and fundraising activities
This includes processing donations, issuing receipts, managing fundraising orders, recording supporter details, and meeting accounting or reporting requirements.
Send updates and communications
This includes sending newsletters, rescue updates, event information, adoption updates, fundraising news or supporter messages where you have agreed to receive them, or where the law allows.
Improve our website and services
This includes understanding how people use our website, improving forms and pages, fixing issues, measuring website performance, and making our online experience easier to use.
Protect our website and organisation
This includes detecting spam, fraud, security threats, misuse of our website, suspicious activity or technical problems.
Meet legal, accounting and reporting obligations
This includes record keeping, financial administration, charity reporting, responding to lawful requests, and meeting any obligations that apply to our rescue work.
We only use personal information for the purpose it was collected, for a related purpose you would reasonably expect, where you have given consent, or where we are required or allowed to by law.
This includes sending rescue updates, adoption or foster-related messages, event information, fundraising updates, supporter messages, or other communications connected to our rescue work. We do not currently send newsletters, but this may change in the future. All electronic communications will be handled in line with the Spam Act 2003 (Cth) including requirements around consent, sender identification and unsubscribe options where applicable.
We only share personal information where it is reasonably needed for our rescue, charity, website, donation, adoption, foster, volunteer, event, fundraising or administration activities.
We may share personal information with:
Our team, volunteers and foster carers
Where needed to respond to enquiries, manage applications, coordinate animal care, organise events, support foster placements, or carry out rescue-related activities.
Veterinary clinics and animal care providers
Where needed for animal health, treatment, safety, transport, desexing, vaccination, microchipping, medication, emergency care or follow-up support.
Councils, pounds, shelters or other rescue organisations
Where needed for animal welfare, surrender enquiries, stray animal matters, rescue coordination, safety concerns or lawful requests.
Website, hosting and technology providers
Where needed to operate our website, forms, emails, security tools, analytics, backups, databases or online systems.
Payment and donation providers
Where needed to process donations, payments, fundraising purchases, receipts, refunds or transaction records. This may include services such as WooPayments, PayPal or other payment providers we use.
PetRescue and other adoption-related platforms
Where needed to manage adoption enquiries, cat profiles, applications, communications or rescue listings.
Event, fundraising and delivery providers
Where needed to manage event participation, fundraising activities, merchandise orders, delivery, postage or supporter records.
Professional advisers, regulators or authorities
Where needed for accounting, reporting, legal advice, insurance, charity compliance, law enforcement, regulatory requirements or other lawful obligations.
We only share the information reasonably needed for the purpose. We do not sell personal information.
Some service providers may store or process information outside Australia. Where this happens, we take reasonable steps to use trusted providers and appropriate safeguards.
When you make a donation, purchase a fundraising item, register for an event, or complete a payment through our website, limited payment and transaction information may be collected and processed.
Payments may be handled through third-party payment providers such as WooCommerce , PayPal or other secure payment services we use from time to time.
We do not store full payment card details on our website systems.
Donation, payment and transaction records may be kept for accounting, reporting, fraud prevention, charity compliance, supporter administration or legal purposes.
That fits perfectly inside Privacy Policy because it is about:
Our website is built using WordPress and WooCommerce and is hosted on secure infrastructure provided by App Forge.
These platforms and service providers may process limited technical information that is necessary to operate the website, display pages correctly, manage forms, support donation or checkout features, process transactions, maintain website security, and keep the site running reliably.
This may include information such as IP address, browser type, device information, website activity, form submission data, order or donation details, and transaction-related information where relevant.
We only use trusted website, hosting and technology providers where they are reasonably needed to support our website and rescue operations.
The plugin list confirms the ASPFM site uses WooCommerce, payment tools, donation/fundraising tools, forms, Google Site Kit and security plugins, so this section fits nicely before the cookies/analytics section.
Our website may use cookies, analytics tools and similar technologies to help the website work properly, improve the visitor experience, understand how people use the site, and protect the site from spam, fraud or security issues.
Cookies are small files stored on your device when you visit a website. They can help remember website preferences, support forms, keep online shopping or donation features working, and provide basic website usage information.
We may use website tools for purposes such as:
Website functionality
To help forms, donation pages, checkout pages, account features, cart functions or other website features work correctly.
Analytics and performance
To understand how visitors use our website, including pages viewed, general traffic patterns, device or browser information, and website performance. This may include tools connected through Google Site Kit, such as Google Analytics, Search Console and PageSpeed Insights.
Security and spam prevention
To help protect the website from spam, fraud, unauthorised access, suspicious activity, bots or security threats. This may include security, firewall, CAPTCHA or spam-prevention tools.
Website improvement
To help us improve pages, fix issues, understand what information visitors need, and make the website easier to use.
You can choose to block or delete cookies through your browser settings. Some website features may not work properly if cookies are disabled, especially forms, donation features, checkout pages or security checks.
Third-party tools may collect and process information in line with their own privacy policies.
We use reasonable security measures to help protect our website, forms, donation features, payment-related systems and rescue operations from spam, scams, bots, suspicious activity, misuse and unauthorised access.
This may include secure hosting, access controls, monitoring, backups, spam-prevention tools, firewall tools and verification tools such as Cloudflare Turnstile
Some security tools may collect limited technical information, such as your IP address, browser type, device information, website activity, form activity or security-related data. This information is used to help detect and prevent spam, fraud, suspicious activity, unauthorised access or technical issues.
While we take reasonable steps to protect our website and personal information, no website, email system, online platform, payment service or digital storage system can be guaranteed to be completely secure.
If we become aware of a data breach involving personal information, we will assess and respond in line with applicable Australian privacy and data breach obligations.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Personal information may be stored in secure website systems, email accounts, form records, payment or donation platforms, cloud-based systems, databases, spreadsheets, volunteer records, foster or adoption records, and other tools we use to support our rescue operations.
We use reasonable security measures to help protect personal information, which may include password protection, access controls, secure website systems, security monitoring, spam prevention, trusted service providers, backups, and limiting access to people who need the information for rescue-related purposes.
Only authorised team members, volunteers, foster carers, service providers or advisers may access personal information where it is reasonably needed for our rescue, charity, adoption, foster, volunteer, donation, fundraising, website or administration activities.
While we take reasonable steps to protect personal information, no website, email system, online platform or digital storage system can be guaranteed to be completely secure.
I’d add a divider after this section, then next we’ll do How Long We Keep Personal Information.
We keep personal information only for as long as it is reasonably needed for the purpose it was collected, or as required for legal, accounting, charity, insurance, reporting or operational reasons.
The length of time we keep information may depend on the type of information and why it was collected. For example, we may need to keep certain donation, payment, adoption, foster, volunteer, animal care or financial records for record-keeping, reporting or compliance purposes.
When personal information is no longer needed, we take reasonable steps to securely delete, destroy or de-identify it where it is practical and lawful to do so.
Some information may remain in secure backups, email records, accounting systems, payment platforms, or archived records for a limited time as part of normal system processes.
This section can sit straight after Data Storage and Security, then add your divider underneath.
We may collect or use photos, videos, stories, updates, testimonials, comments or other community content connected to our rescue work.
This may include:
We only use personal photos, videos, names, stories or identifying details where we have permission, where they have been provided to us for that purpose, or where it is otherwise appropriate and lawful to do so.
If a photo, video or story includes a child or young person, we may require permission from a parent or guardian before using it publicly.
Content may be used on our website, social media pages, printed materials, fundraising materials, adoption updates, event promotions, future email updates, or other communications connected to our rescue and charity work.
If you have given permission for us to use your content and later change your mind, you can contact us. We will take reasonable steps to remove or update the content where possible.
Please note that once content has been shared online, we may not be able to remove copies that have already been saved, shared, reposted or distributed by others.
We may collect, display or share reviews, testimonials, comments, feedback, adoption updates, foster updates, social media content or other content that people choose to provide to us.
This may include:
By voluntarily providing this content to us, you give us permission to use, display, reproduce or share it in connection with our rescue, charity, website, fundraising, promotional, social media or community activities, unless you tell us otherwise.
We may edit content for spelling, length, clarity or formatting, but we will not intentionally change the meaning of your words.
We may choose not to publish content, or may remove content, where we believe it is inappropriate, misleading, offensive, unsafe, identifies another person without permission, or is inconsistent with our rescue values.
If you have provided content and would like it removed or updated, you can contact us. We will take reasonable steps to remove or update it where possible.
Please note that if content has already been shared online, we may not be able to remove copies that have been saved, shared, reposted or distributed by others.
We may collect limited personal information about children or young people where it is reasonably needed for our rescue, adoption, foster, volunteer, event, fundraising or community activities.
This may include situations where:
Where practical, we collect information about children and young people from a parent or guardian, or with parent or guardian involvement.
We do not knowingly collect personal information directly from children without appropriate parent or guardian involvement.
If we want to use a photo, video, name, story or identifying details of a child or young person publicly, we may require permission from a parent or guardian first.
If you are a parent or guardian and have concerns about information involving a child or young person, please contact us using the details in the Questions and Concerns section of this policy.
You may contact us to ask what personal information we hold about you.
You may also ask us to correct your personal information if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading.
We may need to verify your identity before providing access to information or making changes. This helps us protect personal information from being shared with the wrong person.
We will respond to access or correction requests within a reasonable time. In most cases, we aim to respond within 30 days.
In some situations, we may not be able to provide access to certain information, such as where providing access would affect another person’s privacy, create a safety risk, or where we are legally allowed or required to refuse access.
If we cannot provide access or make a correction, we will explain why where we reasonably can.
You may contact us to ask that we delete personal information we hold about you.
We will consider deletion requests and take reasonable steps to delete or de-identify personal information where it is practical and lawful to do so.
In some situations, we may need to keep certain information for legal, accounting, charity reporting, insurance, animal care, adoption, foster, donation, payment, safety or operational reasons.
We may also need to keep limited records where they are needed to manage complaints, disputes, fraud prevention, security, previous applications, consent records, or our legal and compliance obligations.
If we cannot delete certain information, we will explain why where we reasonably can.
Our website may contain links to third-party websites, platforms, applications or services that are not owned or controlled by A Safe Place For Meow Incorporated.
This may include:
These third-party services may collect, use, store or share personal information in line with their own privacy policies, terms and security practices.
We are not responsible for the privacy, security, content or practices of third-party websites, platforms, applications or services that are not operated or controlled by us.
We encourage you to read the privacy policies and terms of any third-party services you choose to use.
If you have a concern about how we handle your personal information, please contact us first so we can try to resolve it.
We will review your concern and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices.
Any updates will be published on this page with the revised effective date.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact A Safe Place For Meow at: asafeplaceformeowinc@gmail.com
